Wellness Water Company SMS Policy
1. Overview
Wellness Water Company offers SMS (Short Message Service) communications to enhance customer experience by providing timely updates, reminders, and promotional information.
2. Consent and Opt-In
By providing your mobile number and opting in through our website forms, service agreements, or other channels, you consent to receive SMS messages from Wellness Water Company. This includes messages related to:
- Appointment confirmations and reminders
- Service updates and alerts
- Promotional offers and newsletters
- Customer satisfaction surveys
3. Message Frequency
The frequency of messages will vary based on your interactions and subscriptions with Wellness Water Company. Typically, you can expect:
- Appointment reminders: 1-2 messages per appointment
- Service alerts: As needed
- Promotional messages: Up to 4 per month
4. Charges and Fees
Wellness Water Company does not charge for SMS messages. However, standard message and data rates may apply based on your mobile carrier’s plan. Please consult your carrier for details.
5. Opt-Out Policy
You can opt out of receiving SMS messages at any time by replying “STOP” to any message received. After opting out, you will receive a confirmation message, and no further messages will be sent unless you opt in again.
6. Help and Support
For assistance or more information regarding our SMS services, reply “HELP” to any message or contact our customer service at info@welnesswatercompany.com
7. Data Privacy
We value your privacy. Your mobile number and personal information will be used solely for the purposes outlined in this policy and in accordance with our Privacy Policy. We do not share your information with third parties without your consent.
8. Changes to This Policy
Wellness Water Company reserves the right to modify this SMS policy at any time. Any changes will be communicated through our website or via SMS. Your continued use of our SMS services constitutes acceptance of any changes.
This policy ensures transparent communication and aligns with best practices observed in the industry. For further details or specific inquiries, please contact our customer service team.